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FAQs
- What are the benefits of outsourcing my transcription?
- What does the service cost?
- What is your turnaround time?
- Do I have to sign a long-term contract?
- Are you HIPAA compliant?
- What dictation type do you recommend?
- How do I submit my dictation?
- How do I receive my transcription?
- What kind of software do I need?
- What standards do you use to ensure quality?
- Are my documents kept confidential?
- Can I use my normals or standards?
- Can you accommodate custom formatting needs?
- What formats can I receive my completed transcription
in?
- Is your process compatible with Electronic Medical
Records (EMR) systems?
- What if I have a problem with my transcription?
- What kind of technical support do you offer?
- Will you provide references?
- What professional associations are you affiliated
with?
- How do I get started?
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- What are the benefits of outsourcing my transcription?
Using our medical
transcription service you will experience savings in your
overhead expenses, quick turnaround in document production, accommodation
of changing workflow needs, and 24/7 access to your documents
are just a few of the benefits.
- What does the service cost?
Global Transcription Resources is saving it's clients up to 40%
over other outsourcing companies and up to 60% over in-house transcription.
We bill by the line. A line is defined as 65 keystrokes. Contact
us and start saving today.
- What is your turnaround time?
All transcription will be returned to you electronically within
24 hours.
- Do I have to sign a long-term contract?
Contracts are NOT required. We believe a satisfied client is a
loyal customer. Our team is dedicated
to providing the highest quality service at the most competitive
price.
- Are you HIPAA compliant?
Our digital process is 100% HIPAA compliant.
Every file is 128-bit encrypted. All file transfers use secure
socket layers, which is the most secure internet connection available.
- What dictation type do you recommend?
We recommend handheld digital voice recorders (DVR) like the ones
made by Olympus. Handheld digital voice recorders have unlimited
mobility and have superior audio quality. Phone based dictation
is also available. Please contact us for pricing specifics.
- How do I submit my dictation?
Simply place your digital voice recorder on its cradle attached
to your computer. The file transfer process takes just a few minutes,
depending on the size of your files. Your dictated audio files
will automatically be sent to our server through a secure connection.
All files uploaded to our server are 128-bit encrypted providing
you the most secure method available to transfer your dictated
information.
- How do I receive my transcription?
Through our web based file transfer platform. A folder is setup
on your desktop mapped to our server. Simply double click on the
folder and you will have instant access to all your transcribed
files.
- What kind of software do I need?
- Can I use my normals or standards?
We will be happy to incorporate any normals or standards you may
routinely use in your dictation.
- Are my documents kept confidential?
GTR's transcription services are highly confidential. We will
be pleased to provide you with a statement of confidentiality
that will be signed and dated at your request.
- Can you accommodate custom formatting needs?
Any formatting needs you may have, including letterhead, templates,
forms, etc., can be customized to meet your medical
document specifications.
- What formats can I receive my completed
transcription in?
Your files can be transcribed and returned to you in MS Word 2000,
WordPerfect, and .txt files.
- Is your process compatible with Electronic
Medical Records (EMR) systems?
The Global Transcription Resources process is compatible with
most EMR systems. Our technical team will be happy to discuss
your exact requirements.
- What if I have a problem with my transcription?
We can only be as successful as our clients. Global Transcription
Resources takes pride in providing our clients with timely, helpful
and efficient support. If you have any support needs or would
like to make any changes to your current process, formatting,
etc., you can contact our transcription support team in any of
the following ways:
Our transcription teams are led by qualified professionals with
many years of experience in their respective industries. They
will work directly with you to resolve any transcription issues.
- What kind of technical support do
you offer?
Global Transcription Resources provides FREE technical assistance
to all of its clients.
- Will you provide references?
Absolutely! We have hundreds of satisfied clients
throughout the United States enjoying the benefits of our transcription
service. We will gladly provide several references within your
geographical area or specialty to ensure Global Transcription
Resources is the right choice for you.
- What professional associations are you affiliated
with?
Global Transcription Resources is a corporate member of the American
Association for Medical Transcription (AAMT), who sets standards
for the medical transcription industry. We are also the official
medical transcription provider for the Arizona State Physicians
Association (ASPA).
- How do I get started?
There are three easy ways to get started:
Our goGTR software can be downloaded in seconds and is FREE to
all Global Transcription Resources clients.
- What standards do you use to ensure quality?
To ensure the highest quality medical transcription
we follow the rules and guidelines set forth by the American Association
for Medical Transcription (AAMT) in conjunction with the Joint
Commission on Accreditation of Healthcare Organizations (JCAHO).
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